Privacy Policy
Introduction
vivtorexcrex ("we," "our," or "us") operates portrait and lifestyle photography services in Auckland, New Zealand. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our photography services or visit our website.
This policy complies with the Privacy Act 2020 of New Zealand and the Information Privacy Principles set out in that Act. We are committed to protecting your privacy and handling your personal information in accordance with New Zealand privacy law.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Information about your photography session preferences and requirements
- Payment information for booking photography services
- Communications you send to us through our contact forms or email
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our photography services
- Process bookings and manage photography sessions
- Communicate with you about your sessions, inquiries, and our services
- Send you updates, promotional materials, and other information (with your consent)
- Respond to your comments, questions, and requests
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business and conducting photography sessions
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our clients
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
Your Rights Under the Privacy Act 2020
Under the Privacy Act 2020 of New Zealand, you have the right to:
- Access your personal information we hold about you (Principle 6)
- Request correction of inaccurate, incomplete, or misleading information (Principle 7)
- Request that we attach a statement of correction if we disagree with your correction request
- Make a complaint to the Privacy Commissioner if you believe we have breached the Privacy Act
- Withdraw consent where processing is based on consent, subject to legal obligations
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 20 working days as required by the Privacy Act 2020.
Information Privacy Principles
We comply with the 13 Information Privacy Principles (IPPs) set out in the Privacy Act 2020:
- IPP 1-4: Collection of personal information must be lawful, fair, and necessary
- IPP 5: Storage and security of personal information
- IPP 6-7: Access to and correction of personal information
- IPP 8-11: Accuracy, retention, use, and disclosure of personal information
- IPP 12-13: Unique identifiers and limits on disclosure of personal information
Making a Complaint
If you believe we have breached the Privacy Act 2020 or your privacy rights, you can:
- Contact us directly using the details below - we will investigate and respond to your complaint
- Make a complaint to the Office of the Privacy Commissioner of New Zealand at www.privacy.org.nz or by calling 0800 803 909
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: partners@vivtorexcrex.world
Phone: +64 22 187 2917
Address: 9 June Place, Torbay, Auckland 0630, New Zealand
